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kc1332's avatar
kc1332
Explorer | Level 3
5 years ago

Insane Slow Download Speeds

I have been dealing with insane slow download speeds for folders and files for the past few days. I have run internet speed tests which came back great. Dropbox app is up to date. The bandwidth is se...
desktop
Setting up the apps
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Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hi tgauerke, do you have any proxy, VPN, firewall, security software, or even ISP/router settings could be restricting traffic to the following Dropbox domains?

 

As you mentioned this is a work network, have you checked with your IT team regarding this matter?

tgauerke's avatar
tgauerke
Helpful | Level 5
4 years ago

Hi Jay,

 

No, I do not have a proxy, VPN, firewall, security software, or ISP/router set to restrict dropbox bandwidth. In fact, this slowness has occurred on multiple, different networks at which I've been stationed---not to mention the networks of all the other people who have reported this same issue on this thread.

 

As I mentioned before, dropbox is the only internet application I'm experiencing significant slowness with. Is Dropbox doing anything to resolve the slowness myself and so many others here have reported---aside from deflecting the feedback?

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    As we're not experiencing any form of slowdown with the site currently, there might be something else specific to your setup which could be affecting the connection to the Dropbox servers. 

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