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Forum Discussion

Bobmnh's avatar
Bobmnh
Helpful | Level 5
9 years ago
Solved

iOS 11 Files App iPad - waiting to download

Using the Files App on iOS 11 - on my 11.2 iPhone 7 Plus everything works perfectly. From the Files App I see thumbnail representation of Dropbox files, I tap the file (e.g. a PDF) and it downloads a...
Dropbox Plus
Mobile
Setting up the apps
Third Party Integrations
  • CC_JF's avatar
    CC_JF
    8 years ago

    Hey again! Just wanted to close the loop here and let y’all know that this has since been fixed as of 82.2, which has been available for a couple weeks. We do have a few additional fixes in the works, and those will likely roll out in the few releases as well.

     

    Thanks everyone for your patience!

    CC_JF

Alelascu's avatar
Alelascu
Explorer | Level 3
8 years ago

I've had that problem and what it worked for me was to wait a long time to charge the picture or the video until the circle disappear, then all of the documents should work. Also use a great connection. 

 

Good luck

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