Forum Discussion

kakshaks's avatar
kakshaks
Explorer | Level 3
3 years ago

is copy of screen recording held on desktop

Im using Dropbox Capture and recorded something last night that lasted about 45 minutes - when I stopped the recording it went to the Dropbox Capture page on the web and said it was uploading but 24 ...
Dropbox Capture
Mark's avatar
Mark
Icon for Super User II rankSuper User II
3 years ago

Open your Dropbox folder and in there should be a folder called 'Capture' with it in 🙂

  • kakshaks's avatar
    kakshaks
    Explorer | Level 3
    3 years ago

    Thanks for the speedy reply - so looking online at my Dropbox, the capture folder is empty.

    .

    When I try and look at my dropbox folder on my desktop it gives the attached error message

    • kakshaks's avatar
      kakshaks
      Explorer | Level 3
      3 years ago

      I now have access to the Dropbox folder on my desktop so tried another capture but hit the same problem - its saying I have 2h recording time available, i screen record for 45 minutes but then fails to upload and cannot find the recording!  any help most welcome

      • Nancy's avatar
        Nancy
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        Hey kakshaks! Sorry to hear this. 

         

        Can you please try to save a short recording instead (that lasts a couple of minutes), and let me know if the same thing happens?

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