2025 sparked some incredible conversations across our community 👩💻. Discover the highlights and see what’s ahead in 2026.
Forum Discussion
Amy B.36
10 years agoNew member | Level 1
Is Dropbox down today?
It was working fine and now my homepage won't load. Every time I go to click into the file it keeps saying, "something is wrong" and not opening/
Not good when I have a dissertation due next week!!!
Thanks all for the reports and feedback. We should be back online now.
@Manuel - is your computer offline or Dropbox only? Is it accessible from another network? 3g/4g on your mobile device for instance?
294 Replies
Replies have been turned off for this discussion
- Bruno F.510 years agoNew member | Level 1
Same hier Err (500)
- John D. W.10 years agoNew member | Level 1
DropBox has failed to notify or communicate with its clients in any manner about an issue that, as revealed by the posts in the other threads on this issue, is obviously system/world wide. No one expects perfection, but having trusted DropBox with our data we expect professionalism and, at the very least, common courtesy for your customers. Clearly a complete failure by DropBox.
- Bob R.2610 years agoNew member | Level 1
Suddenly this morning I am unable to access any of my dropbox files. Is the server down or something?
- Simon B.5410 years agoNew member | Level 1
And in Sweden
- John D. W.10 years agoNew member | Level 1
DropBox has failed to notify or communicate with its clients in any manner about an issue that, as revealed by the posts in the other threads on this issue, is obviously system/world wide. No one expects perfection, but having trusted DropBox with our data we expect professionalism and, at the very least, common courtesy for your customers. Clearly a complete failure by DropBox.
- Vitor S.610 years agoNew member | Level 1
And in Brazil too
- John D. W.10 years agoNew member | Level 1
DropBox has failed to notify or communicate with its clients in any manner about an issue that, as revealed by the posts in the other threads on this issue, is obviously system/world wide. No one expects perfection, but having trusted DropBox with our data we expect professionalism and, at the very least, common courtesy for your customers. Clearly a complete failure by DropBox.
- david k.12910 years agoHelpful | Level 5
If the service is down once in a while that doesn't bother me. When someone doesn't tell me when and why it is down, that bothers me.
- Monica S.1610 years agoNew member | Level 1
Same error 500 here. Any suggestion please.
- Fabienne D.210 years agoNew member | Level 1
je ne peux pas accéder à dropbox.com erreur 500, et je ne peux pas synchroniser
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!