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Здравко's avatar
Здравко
Legendary | Level 20
1 month ago

Issue with communication between Dropbox web and Dropbox desktop application

Hello, I want to report issue (I believe it is bug) related to trouble with communication between your web site (https://www.dropbox.com/home) and the official Dropbox application (v240.4.8493) that...
Web
Здравко's avatar
Здравко
Legendary | Level 20
1 day ago

Hello,

Is there some chance, this to get a step further? Current Dropbox application version is 244.4.6580, but it's still the same behavior! Backend support and application development seem got asleep - no any "signs nor sounds". 🤷

One of the issues (I don't say all) is related to a change in single config line (could be done for maybe 5 minutes). No any move yet (more than a month later)...

Could somebody remind them? (to urge them do their job)
Thanks.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 day ago

    Hey there, I can confirm that your ticket is being worked on by our team. 

    If you wish to give them another nudge though, don’t hesitate to respond to the last email you received on your ticket.

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