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william1111's avatar
william1111
Helpful | Level 6
2 years ago

Keep getting an error there's already a Dropbox folder, when moving it to another external drive

I've been following the instructions here:   https://help.dropbox.com/installs/move-dropbox-folder   But after a number of GB have been transferred,  I keep getting this error message, wh...
desktop
Error Messages
Folders
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi william1111, I'd recommend contacting the support team directly for them to assist you further on this matter.

william1111's avatar
william1111
Helpful | Level 6
2 years ago

Thanks, Jay! I mistakenly thought that's what I was doing, and so appreciate the suggestion.

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