Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

mike _.'s avatar
mike _.
Helpful | Level 6
9 years ago
Solved

Linux - Unable to change Dropbox directory

I'm using Fedora Workstation 25 with GNOME.   Trying to change the Dropbox directory results in the utterly useless message "Unexpected errors occurred. Your Dropbox is ok!".   Steps to recre...
Account Settings
desktop
Setting up the apps
  • pigg's avatar
    pigg
    9 years ago

    I was having this same issue.  I found a fix in creating a Dropbox folder in my home directory prior to connecting my account.  This caused the installer to throw an error about a Dropbox folder already existing that prompted me to either delete the Dropbox folder or select a different location.  Eureka!  (for me at least...)

  • 6GeMiNi9's avatar
    6GeMiNi9
    8 years ago

    Guys solved, and the solution was the easiest and logic. 

     

    I expose my situation:

     

    sda1 300GB --> /

    sda5 8TB --> /home

     

    As I explained, I wanted to install Dropbox below /home directory, but playing as "root" user, by default, it forced the installation on /root

     

    So I just installed the daemon using the user who owns the home directory I want and it works properly, just remember to add the "user" to the root group.

     

    If you need more details, don't hesitate to ask.

  • turtlejuice's avatar
    turtlejuice
    8 years ago
    wrote:

    I was having this same issue.  I found a fix in creating a Dropbox folder in my home directory prior to connecting my account.  This caused the installer to throw an error about a Dropbox folder already existing that prompted me to either delete the Dropbox folder or select a different location.  Eureka!  (for me at least...)

    This didn't work for me, but I did find a similar solution! I created a "work" dropbox account and set up a fresh installation of dropbox with that account, which places the "work" Dropbox folder in the defaut  ~/Dropbox. I then deleted everything in ~/.dropbox* (with rm -rf ~/.dropbox* ), reinstalled dropbox and set it up using my personal account. Now since the folder in ~/Dropbox already contains the dropbox for the work account, I got the prompt that allowed me to either delete the Dropbox folder or select a different location for my personal account. Somehow this worked when simply moving the folder within dropbox wouldn't... I hope this helps somebody! (using Fedora 27 btw)

mike _.'s avatar
mike _.
Helpful | Level 6
9 years ago

I've now recieved an email telling me that I did open ticket. The form for raising a ticket should provide feedback though.

Jane's avatar
Jane
Icon for Dropbox Staff rankDropbox Staff
9 years ago
Hey @mike _., 
 
Thanks for your cooperation, much appreciated! 
 
As per your query: 
 
Why are you, someone who (I assume because "Dropboxer") works for Dropbox, using a 
third party url shortening service when posting links in the official Dropbox form to take people to another Dropbox webpage? Do you have absolute control over that short 
url and ensure that in future it never points somewhere other than where it currently does, say to a phishing site skinned to look like the Dropbox website?
 
please rest assured that safeguarding the security of your data is our highest priority. The full link to the url is: https://www.dropbox.com/support and through this channel all requests are filtered and handled accordingly by members of our team. 
 
Other than that, I’ve located your open support ticket and I’ve made sure that a team member has been assigned to the case. At your convenience, could you check your inbox for our latest message and let me know if you have any issues locating the reply, so that I make sure that you receive it again? I will make sure that your comments are properly transferred there, so that you troubleshoot from the point you have left here. 
 
Hope this gets resolved soon! 
 
Warm regards, 
JaneA

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!