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Forum Discussion
cloudres
2 years agoExperienced | Level 12
Mac OS Sequoia is arriving. Is DropBox ready?
Hi everyone, who remembers the chaos that happened last year with the Mac OS Sonoma update and all the issues we had with DropBox? There was a particular version that caused syncing to go haywire. I ...
- 2 years ago
There is an update, see https://help.dropbox.com/installs/macos-support-for-expected-changes.
If you still have trouble, disable the firewall. https://9to5mac.com/2024/09/19/security-bite-macos-sequoias-filewall-is-disrupting-security-tools-and-more/ says most users should not enable the firewall:
"Details are sparse at the moment, but a possible source of the issues is Sequoia’s current firewall. This is useful for managing connections on untrusted networks. If you’re an everyday user and not a security nut or part of an enterprise team, your firewall is likely already off. This is the default on Mac, as most users are on trusted networks anyway (Apple’s way of balancing usability and security)."
eaceti
2 years agoExplorer | Level 4
I'm having the same problem, Dropbox app doesn't manage to connect to internet or account. I upgraded from Sonoma to Sequoia when this issue started.
Tried to reinstall but same problem (Dropbox v208.4.5824). Is there a stable version available?
DBX_Pedro
Community Manager
2 years agoHi eaceti ,
Thanks for getting in touch with us.
We understand how upsetting this issue can be.
In order to help you can you please confirm that the Dropbox version v208.4.5824 is still not working ?
If so what would be the error message in question. Once we have this information we can take it from there.
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