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Forum Discussion
cloudres
2 years agoExperienced | Level 12
Mac OS Sequoia is arriving. Is DropBox ready?
Hi everyone, who remembers the chaos that happened last year with the Mac OS Sonoma update and all the issues we had with DropBox? There was a particular version that caused syncing to go haywire. I ...
- 2 years ago
There is an update, see https://help.dropbox.com/installs/macos-support-for-expected-changes.
If you still have trouble, disable the firewall. https://9to5mac.com/2024/09/19/security-bite-macos-sequoias-filewall-is-disrupting-security-tools-and-more/ says most users should not enable the firewall:
"Details are sparse at the moment, but a possible source of the issues is Sequoia’s current firewall. This is useful for managing connections on untrusted networks. If you’re an everyday user and not a security nut or part of an enterprise team, your firewall is likely already off. This is the default on Mac, as most users are on trusted networks anyway (Apple’s way of balancing usability and security)."
DBX_Pedro
Community Manager
2 years agoHi mspink ,
Thanks for reaching out. Keep in mind that company issued Laptops in general might be limited to the restrictions set by them.
Can you please try instead the following steps:
- Go to the top left corner of the screen
- click on the apple
- System Settings
- Network
- Firewall
- Options from the Firewall
- Untick block all incoming connections
- Then allow incoming connections from Dropbox
Can you please test and get back to us?
mspink
2 years agoExplorer | Level 4
Hi, the settings on the laptop won't allow me to make changes to the firewall.
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