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Mac OS Sequoia is arriving. Is DropBox ready?
Hi everyone, who remembers the chaos that happened last year with the Mac OS Sonoma update and all the issues we had with DropBox? There was a particular version that caused syncing to go haywire. I ...
There is an update, see https://help.dropbox.com/installs/macos-support-for-expected-changes.
If you still have trouble, disable the firewall. https://9to5mac.com/2024/09/19/security-bite-macos-sequoias-filewall-is-disrupting-security-tools-and-more/ says most users should not enable the firewall:
"Details are sparse at the moment, but a possible source of the issues is Sequoia’s current firewall. This is useful for managing connections on untrusted networks. If you’re an everyday user and not a security nut or part of an enterprise team, your firewall is likely already off. This is the default on Mac, as most users are on trusted networks anyway (Apple’s way of balancing usability and security)."
Running on apple silicon (sequoia). Having a ton of issues with recently - not sure if it coincided with the last dropbox software update (saw last stable release was ~one week ago, which is when dropbox.com said it last received any activity from my computer).
The app initially said no internet connection - which didn't make sense. After restarting the computer it was stuck on "Starting..." but never started. So downloaded the latest beta and it connected and logged in and seemed like it was syncing. But then the syncing seemed to halt.
And a restart later we're back to hanging on starting. Not sure what the issue is. I'll uninstall and reinstall the beta again.
Mark
Super User II
Super User IIHi SS41
Do you have the Apple firewall enabled? I've seen a post or two saying that its blocking Dropbox. Can you try disabling that for a few mins and see if it works?
Thanks Mark . I actually tried that when the issue first arose and it didn't seem to make a difference. Post restart it was stuck on "starting." The issue seems to have resolved after I installed the latest beta - it now starts and syncs automatically on restart. I also removed some large parallels disk files from the drive so not sure if that was causing issues too.
Thanks!
