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Mac OS Sequoia is arriving. Is DropBox ready?
Hi everyone, who remembers the chaos that happened last year with the Mac OS Sonoma update and all the issues we had with DropBox? There was a particular version that caused syncing to go haywire. I ...
There is an update, see https://help.dropbox.com/installs/macos-support-for-expected-changes.
If you still have trouble, disable the firewall. https://9to5mac.com/2024/09/19/security-bite-macos-sequoias-filewall-is-disrupting-security-tools-and-more/ says most users should not enable the firewall:
"Details are sparse at the moment, but a possible source of the issues is Sequoiaâs current firewall. This is useful for managing connections on untrusted networks. If youâre an everyday user and not a security nut or part of an enterprise team, your firewall is likely already off. This is the default on Mac, as most users are on trusted networks anyway (Appleâs way of balancing usability and security)."
DBX_Pedro
Community Manager
Community ManagerHi cloudres ,
Thank you for contacting us today.
In this case I will ask internally if there is information regarding your question.
I will get back to you with an answer as soon as I receive it.
after upgrading to Sequoia, now everytime I try to save a word document, rather than save to dropbox it appears to make a new folder called NSIRD_Word_SXJuly and saves the file with a weird name like .~WRD2965.
Google drive works so I'm hoping Dropbox can get this fixed soon?
I was able to fix finder Dropbox sync status icons under Sequoia without reinstalling by doing the following. I don't know which were necessary, I think #4 might be enough.
- Settings->Login Items & Extensions->Actions, turn off everything
- Settings->Login Items & Extensions->Endpoint Security Extensions->Turn off NordVPN
- Settings->Login Items & Extensions->Quicklook, turn off everything
- Settings->Login Items & Extensions->Finder, turn off everything (assuming Dropbox does not appear there)
- Settings->Privacy & Security->Full Disk Access->Turn on Dropbox
- Reboot
DBX_Pedrois there any news? I think it's been a month since I created this thread, and I still haven't understood whatâs going on.
All I know is that, out of everyone I know, Iâm the only one who still hasnât upgraded to Sequoia because of my Dropbox subscription.
I am also watching this thread before upgrading my 2 Macs. Lots of folks had their Sequoia issues resolved, but Iâm unsure from such a long thread whether anyone is still stuck and whether Dropbox are still investigating anything for those folks. If I upgrade and get stuck, with none of the posted answers helping, I think that would see me move to another cloud storage provider at this point. So Iâd like to avoid that.
