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Mac OS Sequoia is arriving. Is DropBox ready?
Hi everyone, who remembers the chaos that happened last year with the Mac OS Sonoma update and all the issues we had with DropBox? There was a particular version that caused syncing to go haywire. I ...
There is an update, see https://help.dropbox.com/installs/macos-support-for-expected-changes.
If you still have trouble, disable the firewall. https://9to5mac.com/2024/09/19/security-bite-macos-sequoias-filewall-is-disrupting-security-tools-and-more/ says most users should not enable the firewall:
"Details are sparse at the moment, but a possible source of the issues is Sequoia’s current firewall. This is useful for managing connections on untrusted networks. If you’re an everyday user and not a security nut or part of an enterprise team, your firewall is likely already off. This is the default on Mac, as most users are on trusted networks anyway (Apple’s way of balancing usability and security)."
I finally upgraded to Sequoia (15.1) today, on both of my Macs (MacBook Air, 2020, Intel and MacBook Pro, 2023, Apple Silicon). This wasn't a wreckless move, as I had fully backed up my Dropbox to iCloud beforehand, and had a plan to switch over to iCloud if the worst happens.
Spoiler Alert: The upgrades went smoothly. On the MacBook Air, DropBox briefly showed no Finder icons and sync'd cosmetically (tray icon only, but I could add/sync other files so no constant sync'ing was going on). After a reboot and an hour, it was all fine. MacBook Pro upgraded with zero issues... literally not a glitch.
The things I'd checked before (and after) the MacOS upgrade:
* Full Disk Access for DropBox,
* Firewall allowing Incoming connections for DropBox
Why did I just steam ahead? Well, I realised that Sequoia has caused *many* issues for software providers... not just DropBox. Look at the other threads on anti-virus software for a start. Apple introduced many upgrade glitches, changes/hiding of firewall rules, not exposing new permissions that apps require, etc. So, yes, DropBox could have offered us more reassurance, but I doubt that they are going to rubber-stamp themselves as "Ready for Sequoia" in the face of so many potential issues that they haven't caused.
My approach was to have a fallback plan, then to work through the issues as I found them. I also waited for the Sequoia 15.1 release (note NOT 15.0.1)
This morning, my Mac Mini Pro arrived, and with the excitement of something new, I had to go through a migration. I preemptively added Dropbox among the Firewall permissions and activated all the usual consents. It worked with Mac OS Sequoia 15.1, so I’d say it’s functioning. But, as usual, the process was a nightmare, and this year, once again, it ends with a big disappointment.
Catch you next year. Cheers, everyone!
