We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
Nick_S
3 years agoExplorer | Level 3
Mac OS Ventura - wrong folders size
After accepting updated File Provider API (https://help.dropbox.com/en-en/installs/macos-support-for-expected-changes) and installing the latest beta build for Mac OS on Mac OS Ventura now I can't se...
Nick_S
3 years agoExplorer | Level 3
hi, battiman
Support advised simply to make the folders "offline" or to read this article (https://help.dropbox.com/sync/online-only-mac). And nothing about new file management system etc. Cool, isn't? 😆
I really need to see the folders size and without this feature it will affect my work and business too ! 😡
Nick_S
3 years agoExplorer | Level 3
Dropbox works more and more stupid on Mac OS Ventura...
1. Dropbox menu from Mac OS sidebar has complete disappeared suddenly and won't to appear there even when I've trying to activate and deactivate it in Finder settings. But after restart all looks like it should be.
2. Last 2-3 days using Dropbox I've noticed (the 1st time ever using the app on different Mac Os for years !) since I got Ventura the app every time calculating wrong estimating time to finish the syncing the files. For example I was uploading a folder with 15 gb today and it "says" 30 seconds left but it took around 30-40 minutes finally 😀 And this bug is happening with every sync now.
*and yes, the annoying bug with ZERO bytes in the folders on Mac OS Ventura is still alive 😖
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!