Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

toysbyus's avatar
toysbyus
Helpful | Level 6
2 years ago
Solved

Mac Sonoma 17.2: Using the free Dropbox app as before BUT the menu bar icon has disappeared

Strange: I have been a member using the "free" Dropbox on my MacBook Pro r(now running Sonoma 17.2) for years. All of a sudden, the menu bar icon of Dropbox has disappeared. I have reinstalled the ap...
desktop
Install
Mac
Setting up the apps
  • toysbyus's avatar
    toysbyus
    2 years ago

    Walter and Hannah:

    You folks are geniuses! I just rebooted the MacBook Pro as asked and Dropbox icon now is visible on the menu bar where it usually was........I opened it and my files are all visible and the icon stays there now.....a very Merry Christmas and happy Holidays to you and Dropbox tech support!!!

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Keep me posted, Steve! 

toysbyus's avatar
toysbyus
Helpful | Level 6
2 years ago

Well, no luck...and in doing a screenshot, I can't locate where in the Mac that shot resides since there is no Dropbox access via the menu bar....darn it. Any idea where the Dropbox list of screenshots would be located? Users?

  • toysbyus's avatar
    toysbyus
    Helpful | Level 6
    2 years ago

    Found the "screenshot" folder with all of the shots inside "Mac HD" so here's the shot...note the same in the menu bar where the Dropbox icon used to be......

     

    • toysbyus's avatar
      toysbyus
      Helpful | Level 6
      2 years ago

      Meant to point out that there's a space in the menu bar where the Dropbox icon used to reside.......

       

      • Walter's avatar
        Walter
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        So, there's no Dropbox icon in your menu bar at all at the moment,  Steve? 

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!