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toysbyus's avatar
toysbyus
Helpful | Level 6
2 years ago
Solved

Mac Sonoma 17.2: Using the free Dropbox app as before BUT the menu bar icon has disappeared

Strange: I have been a member using the "free" Dropbox on my MacBook Pro r(now running Sonoma 17.2) for years. All of a sudden, the menu bar icon of Dropbox has disappeared. I have reinstalled the ap...
desktop
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Setting up the apps
  • toysbyus's avatar
    toysbyus
    2 years ago

    Walter and Hannah:

    You folks are geniuses! I just rebooted the MacBook Pro as asked and Dropbox icon now is visible on the menu bar where it usually was........I opened it and my files are all visible and the icon stays there now.....a very Merry Christmas and happy Holidays to you and Dropbox tech support!!!

toysbyus's avatar
toysbyus
Helpful | Level 6
2 years ago

Found the "screenshot" folder with all of the shots inside "Mac HD" so here's the shot...note the same in the menu bar where the Dropbox icon used to be......

 

toysbyus's avatar
toysbyus
Helpful | Level 6
2 years ago

Meant to point out that there's a space in the menu bar where the Dropbox icon used to reside.......

 

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    So, there's no Dropbox icon in your menu bar at all at the moment,  Steve? 

    • toysbyus's avatar
      toysbyus
      Helpful | Level 6
      2 years ago

      Correct, Walter, NO Dropbox icon in the menu bar. Also should point out that the issue is only on my MacBook Pro running Sonoma. My Mac Mini running Sonoma DOES have the icon in the menu bar.

      • Hannah's avatar
        Hannah
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        Hey toysbyus, sorry to jump in here!

         

        Is Dropbox on this computer updated to the new Dropbox for macOS version on File Provider (Dropbox folder in ~/Library/CloudStorage)?

         

        Or is your Dropbox folder in your User folder?

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