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Forum Discussion

tvmunforgettable's avatar
tvmunforgettable
New member | Level 2
4 years ago
Solved

MacOS Monterey 12.5 won't install Dropbox?

New macbook arrived.. but I can't seem to install dropbox locally. (Have web access) but wanted to add folder to my finder (as before) so that I have local access to all of my files.  The installer...
desktop
Install
Mac
Setting up the apps
  • Hannah's avatar
    Hannah
    4 years ago

    Hey tvmunforgettable, thanks for bringing this to our attention.

     

    Can you try to install the Dropbox application, using the offline installer, to see if that helps?

     

    Keep me posted.

fhussar's avatar
fhussar
Explorer | Level 3
4 years ago

the icon...click on it and I normally choose the "folder" icon..

..but instead of the app opening like it always has, my Drive opens, with Dropbox in the sidebar...why won't the app open?

 

thanks for your help...in advance

 

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Thanks for the info and the screenshots, fhussar.

 

However, can you please clarify what you mean when you say that the app doesn't open?

 

When you click on the Dropbox icon in your menu bar and then on the folder icon, the Dropbox folder opening is the expected behavior.

 

Are you referring to the Dropbox app interface that's been deprecated for a while now, that kind of looked like our website?

 

Because, other than that, everything looks normal, from what I can see on the screenshots.

 

Does the app work as normal? Meaning, if you add/edit/delete files from your Dropbox folder, does that reflect on the website and vice versa?

  • fhussar's avatar
    fhussar
    Explorer | Level 3
    3 years ago

    Hannah, you solved the mystery of the dumbass user!...deprecated...I had to look that up...

     

    Thanks so much for your help!

     

    buh-bye now

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Haha, I'm glad we were able to figure this out!

     

    If you need anything else, let us know.

     

    Have a great day!

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