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Forum Discussion
Shepsl
8 years agoExplorer | Level 4
Message using old version of Dropbox
I keep getting a message when starting desktop Dropbox that I'm using an old version, but when I download install .exe and try to execute it says invalid and check app store. Seems it's confusing des...
- 8 years ago
Just click Install anyway. Microsoft is trying to get you to install the app from the store, which is intended for mobile devices and does not work the same as the regular Dropbox client.
Rich
Super User II
8 years agoJust click Install anyway. Microsoft is trying to get you to install the app from the store, which is intended for mobile devices and does not work the same as the regular Dropbox client.
Shepsl
8 years agoExplorer | Level 4
Walter and Rich That worked! I have to say that that whole Microsoft thing and the way the choices are displayed is really misleading -- not to mention alarming. The "Install anyway" button gets lost in the shuffle of misdirection. It should be right up top and say "CONTINUE WITH INSTALLATION OF DESKTOP APP".
Thank you both for your help!
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