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Forum Discussion
thegarnishment
4 years agoExplorer | Level 4
Missing Dropbox Widget on OnePlus 10 Pro
Hey, I just got a new phone, a OnePlus 10 Pro, running the newest version of Android. I don't have any Dropbox widgets and I can't fine any other way to make a shortcut - anyone else having this issu...
- 3 years ago
Hi thegarnishment & saffyre9.
Apologies for the late response here, however, we needed to confirm some information with our team.
Due to a change in the OnePlus platform, we had to change how to display shortcuts.
An update to introduce app shortcuts by long pressing the app icon will roll out to users in the coming month or two.
I know this is not much, but I hope it helps.
thegarnishment
4 years agoExplorer | Level 4
Hey Walter, the OnePlus 10 Pro currently is running OxygenOS13, which is based on Android 13 but from what I understand different from Android 13 that you would find on a Pixel.
saffyre9
3 years agoNew member | Level 2
My OnePlus 7T had an update to Oxygen OS 12 this week that introduced this bug for me as well. Has anyone found a solution?
- thegarnishment3 years agoExplorer | Level 4
I'm shocked there aren't more people running into this issue. There just aren't enough OnePlus users out here to move the needle, I guess.
- Walter3 years ago
Dropbox Community Moderator
Hi thegarnishment & saffyre9.
Apologies for the late response here, however, we needed to confirm some information with our team.
Due to a change in the OnePlus platform, we had to change how to display shortcuts.
An update to introduce app shortcuts by long pressing the app icon will roll out to users in the coming month or two.
I know this is not much, but I hope it helps.
- thegarnishment3 years agoExplorer | Level 4
Actually, that is great to hear there is some kind of solution in the pipeline. I've run into a few other people out there on different platforms (Reddit, Twitter) that have had the same issues, and I'll let them know that help is (hopefully!) on the way!
Thanks Walter !!
- Inigo_K3 years agoNew member | Level 2
I have the same issue on my Oppo Find x5 Pro. Not just a problem for OnePlus users.
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