Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

PeterLM's avatar
PeterLM
Helpful | Level 5
4 years ago
Solved

Missing the Dropbox context menus in Mac Finder

Hi everyone - I have been a Dropbox Professional user for about 3 years and 9 years with Dropbox altogether so I have really benefitted from it but recently, a feature I have used alot, the Dropbox M...
desktop
Dropbox Plus
Dropbox Pro
Mac
Setting up the apps
sync
  • PeterLM's avatar
    PeterLM
    4 years ago

    Walter-after days of searching, support tickets with Dropbox, your simple observation made me think I should clear all cookies, cache and browsing history and it fixed it!! Thanks so much for your comment. Peter

jmerk1's avatar
jmerk1
New member | Level 2
4 years ago

Thanks Megan. That's what I did and the contextual menu is back. Weird thing was that while I didn't have it, I tried to get a link through the webside. When accessing through Chrome, I got to the main Dropbox, but when I selected any of the folder, I got to the "Dropbox Backup" site, which wouldn't let me get any link. I DON"T want to Back up Dropbox, which is a waste of space. Is there a way to turn that stupid thing off? I tried all the self help tabs, but weren't able to grab a link to share the file...Any help would be appreciated. 


John

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Thanks for the speedy reply, jmerk1!

 

You can't share content, because the backup feature is enabled. Due to security reasons, that isn't currently possible. 

 

Have you followed the Help Center steps I provided above as to how you can disable it? 

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Recent Discussions