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JackAubrey's avatar
JackAubrey
Helpful | Level 5
7 years ago
Solved

Moved to "D" drive from "C" but files are still on C drive.

I want to  move my Dropbox folder from "C" SSD drive which is out of room to my "D" drive. Followed the directions and was able to get it over to the "D" drive but the "C" folder still exists. So it ...
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  • JackAubrey's avatar
    JackAubrey
    7 years ago

    Brainfart!!!! It did delete. The icon is for the D drive and not C. It shows in the sidebar menu - Ithought it would delete from there too. Anyways a proper look at my C drive shows all Dropbox files and Dropbox deleted. Thanks. Sorry for the false alarm. 

JackAubrey's avatar
JackAubrey
Helpful | Level 5
7 years ago

I'm seeing the green checks next to the Dropbox folder on both the "C" and "D" drive. I want to remove the "C" drive version. Delete does not seem to be an option.... it's greyed out. Help? Can I uninstall just the "C" version?

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
7 years ago
If there’s a lot of files in your account, it might still be copying the files over. Can you confirm if the folders are both the same size?
 
Also, what does the Dropbox desktop application say for the current folder location?
  • JackAubrey's avatar
    JackAubrey
    Helpful | Level 5
    7 years ago

    123 GB shown for both folders. Yes there are alot of files.... And the current folder location reads the "D" drive which is where I want it. 

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      7 years ago
      If this is the case, then you should be able to delete the C:\ folder.
       
      If you’d prefer to be cautious, try renaming the folder in C:\ and see if the Dropbox desktop application brings up any error messages.
      • JackAubrey's avatar
        JackAubrey
        Helpful | Level 5
        7 years ago

        Still not working. If I try deleting a folder from the C drive version it also deletes it from the D drive. The reason I'm trying to move it to the D drive is to free up space on my SSD drive. Doesn't do me any good if I can't get rid of the C version.

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