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OzManDad's avatar
OzManDad
New member | Level 1
2 years ago
Solved

MS Word no long "likes" documents stored on external Dropbox locations (Mac OS 10.15 Sequoia)

So I recently updated from 10.14 to 10.15, and everything looks good except for MS Word. I keep my Dropbox file on an external drive (formatted as Mac OS Extended Journaled), and whenever I try to ed...
desktop
Mac
  • OzManDad's avatar
    OzManDad
    2 years ago

    SOLVED: This is NOT a Dropbox issue, it's a Microsoft issue.

    Go to Settings -> Privacy & Security -> Full Disk Access and grant access to MS Word. 

    This has fixed my problem. If it hasn't for you, please add your comments here.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi OzManDad, thanks for the info, in order to look into this matter in more detail, I'd recommend contacting the support team directly for them to investigate further.

OzManDad's avatar
OzManDad
New member | Level 1
2 years ago

Umm, don't I need a premium subscription to contact Support directly? This seems to be a pretty core piece of functionality that is broken, irrespective of my plan.

 

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