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Froskurinn's avatar
Froskurinn
Explorer | Level 4
2 years ago
Solved

Why doesn't Dropbox have "Free up space" on Android app like Ondrive has

Why doesn't Dropbox have this function "free up space on device" like Ondrive and Google drive.
Dropbox has always been best in sheering files across computers and have backup ready without trouble of conflicts.
But on the phone app it is a bit confusing, your app backup your photos and then you have to delete then by your self from gallery and you don't see any confirmation that this picture has been uploaded or not, unless you scroll in your Dropbox app.
How do you work around this?

Delete
Mobile
  • Calvin2DBX's avatar
    Calvin2DBX
    2 years ago

    Hi Froskurinn,

     

    Hope you don't mind if I chime in here!

     

    Thanks for the additional context, and with that, I would like to confirm that once the photos have been uploaded to the Dropbox account, deleting them from the phone won't  affect the content in Dropbox.

     

    Let me know what you find, or if you need anything else.

5 Replies

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  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi Froskurinn, thanks for bringing this to our attention.

     

    Just for confirmation, these other apps provide the ability to delete files from your device after uploading to their cloud services, is this correct?

     

    This will help me to assist further!

  • Froskurinn's avatar
    Froskurinn
    Explorer | Level 4
    2 years ago
    The give you an option when the storage on phone and ask if you want to clean up, to free up some space on the phone.
    And you can also do it manually in app.
  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Thanks for the additional info, Froskurinn.

     

    We really appreciate this feedback and I'll make sure to pass your comments along to our team.

     

    If you need anything else, please let us know!

  • Froskurinn's avatar
    Froskurinn
    Explorer | Level 4
    2 years ago
    The reason why I'm asking this is because I'm helping friend with her phone. The storage is full on the phone and I'm afraid if I delete the pictures on the phone it will delete also the pictures she already uploaded to Dropbox.
    I'm trying to understand how Dropbox is thinking this backup prodeture.
  • Calvin2DBX's avatar
    Calvin2DBX
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi Froskurinn,

     

    Hope you don't mind if I chime in here!

     

    Thanks for the additional context, and with that, I would like to confirm that once the photos have been uploaded to the Dropbox account, deleting them from the phone won't  affect the content in Dropbox.

     

    Let me know what you find, or if you need anything else.

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