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Multiple Dropbox Folders Removal
I have two Dropbox folders after a messed up move process with one synced, and one not, but I cannot remove the unsynced one without possibly deleting the cloud storage as well.
For the move proces...
Hey Garrett, amazing job on the screenshots, you're a pro!
After checking everything, it seems that the app is working precisely how it should. The new Dropbox folder has all the syncing icons, and syncs the changes back and forth to the web.
The exact opposite happens to the "bad Dropbox" on the old path. Now, it's also important to note, that 4TB is a lot of storage.
I would suggest keeping your device open, and embracing yourself with some patience and the deletion should eventually take place. Have you given it lots of time to delete everything?
Do you get any errors?
Megan
Dropbox Community Moderator
Dropbox Community ModeratorHey Garrett_High2001, let's get right into this!
Can you let me know what the app's syncing status is while we speak?
Also, you mentioned you manually moved the (D:) location into a sub-folder. Did you drag and drop it in the subfolder?
In which of the two folders, do you see the Dropbox syncing icons?
Let me know more, and we'll take it from there!
Hi Megan, the app’s syncing status is up to date and the original messed up (D:) location was dragged and dropped into the sub-folder.
The Dropbox syncing icons are present in the new (D:) location directly in the drive, and there are no syncing icons present in the older (D:) location in the sub-folder. Before I dragged and dropped the old location into the sub-folder, there were also no syncing icons present, so that didn’t change with that action. Also, to clarify after looking at an article about the sync icons, the synced icon is the gray cloud, which is Online-only, and the not synced icon is the gray X for me. For the older (D:) location that is not synced, the folder itself has no symbols at all, but the individual files inside of the folder each have the gray X’s. Thanks for the response!
