Forum Discussion

Alexesg's avatar
Alexesg
New member | Level 2
4 years ago

My Desktop has been moved into Dropbox, what can I do to remove it?

I did an update for dropbox and it wanted to merge folders with my desktop. Didn't read much into it and now I wiped my laptop. I had very important work on it too. Please help 😕
Computer Backup
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Setting up the apps
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Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi yasminwest & soonerjaj, welcome to our Community!

 

Could you check to see if you are currently using the Dropbox Backup feature? It seems you might have accidentally enabled it.

 

Your Backup page should give you a hint on this. 

 

This will help me to assist further!

soonerjaj's avatar
soonerjaj
Explorer | Level 3
3 years ago

Thank you for the quick response.  I was using Backup with no issues until this latest update.  I checked my Backup page and it shows current but some of the files moved from "Finder" on my Mac and as preciously mentioned, I have no photo library now.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey soonerjaj, was this a Dropbox update?

     

    Did you receive a notification on your Dropbox icon asking you to update your Dropbox to Dropbox for macOS?

    • soonerjaj's avatar
      soonerjaj
      Explorer | Level 3
      3 years ago

      Yes I did.  And after the update, my photo library disappeared (or was moved and I can't find it)

      • Hannah's avatar
        Hannah
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        I see. Was your photos library backed up to Dropbox?

         

        If so, with this version of the app, the photos library isn't supported, as Apple no longer allows it to be stored over cloud-storage services.

         

        The library should still be on your computer, but you can also contact Apple to see what needs to happen in this case.

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