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EricTabet's avatar
EricTabet
New member | Level 1
1 year ago

My Dropbox app is stuck at "Connecting" and I can't use compatibility mode either.

Hello, I have seen numerous/old threads on this "Unable to connect to internet" issue when launching the DropBox client but still no luck after multiple attempts. I use Windows 10 and everything ...
desktop
Error Messages
windows
log1t3's avatar
log1t3
New member | Level 1
1 year ago

EricTabetmitgeekDid you get the solution or fix to this problem?

mitgeek's avatar
mitgeek
New member | Level 2
1 year ago

No my Windows 11 machine is still stuck.  Dropbox support staff is still trying to help me.  We have tried Advanced Reinstall but same issue - stuck in "Starting" with greyed out icon in System tray.   I did notice that when I downloaded the installer it downloaded v213.4.4597.  Last week, I was downloading v215.something.  

I've also tried running it in compatibility mode for Win7 or Win8 and same issue.  

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