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Rodney E.'s avatar
Rodney E.
New member | Level 1
11 years ago
Solved

My Dropbox desktop app is stuck on "Connecting".

Dropbox won't connect on my pc with windows 7. I've re-installed, rebooted and tried: https://help.dropbox.com/desktop-web/configuring-firewall Most of the preferences buttons are disabled; selecti...
desktop
Setting up the apps
  • Markus M.11's avatar
    Markus M.11
    10 years ago

    Has anynone found a solution for this ? I've unlinked and reinstalled in 5 different ways and I can't get it to work no matter what i do...  


    Edit: Found a fix for myself

    Go to proxies on your Mac and disable ''Auto Proxy Discovery''. I did not realise that this needed to  be disabled in order for there to be no proxies. As I have a new computer I thought proxies where basically none.

    Hope this helped someone. Here's another thread with more fixes.

    https://www.dropboxforum.com/hc/en-us/community/posts/206754586-Dropbox-3-20-1-not-connecting-not-syncing

gafsiqueira's avatar
gafsiqueira
New member | Level 2
9 years ago

I found a fix this problem by doing the following

Dropbox settings > Preferences > Proxies > Proxy settings: select "No proxy".

 

For me the "Auto-detect" option was selected and changing it solved the problem.

 

Let me know if it also worked for you.

  • mark_with_o's avatar
    mark_with_o
    New member | Level 2
    9 years ago

    Try killing the "Dropbox.exe" process from Windows Task Managers

     

    [This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Ask a Question section here.]

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