Forum Discussion

thomasweil's avatar
thomasweil
New member | Level 2
2 years ago

My files have no sync icons, why?

Hello, none of my files uploaded on dropbox have synchronization icons. I tried as advised on the site to close all applications other than Dropbox, then quit and relaunched the Dropbox desktop app...
desktop
GUI
thomasweil's avatar
thomasweil
New member | Level 2
2 years ago

as you can see it doesn't help ... 😅

  

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Could you try checking if the Dropbox extension is enabled in your Finder settings, in order to show the sync icons?

 

Do you have any other cloud providers running on your machine at the same time?

  • thomasweil's avatar
    thomasweil
    New member | Level 2
    2 years ago

    how can I do that?

     

    Yes, i have a google drive as well...

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Here is how you can view your Finder extensions. 

     

    Could you also try temporarily quitting the Google Drive app to see if this brings back the Dropbox icons?

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