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My public links are no longer working
All my public links are suddenly not working. I noticed that the previously copied link URL that I've given to people to access the file had "https://dl.dropboxusercontent.com" as the first part of t...
Hey hypnocoach,
Thanks for getting in touch here!
Please note that public links will no longer function as of March 15, 2017 for Basic users and on September 1, 2017 for Plus and Dropbox for Business users. You can find more information here: https://www.dropbox.com/help/16.
Hope this helps you clarify! If there's anything else you need to ask, please let me know.
Kind regards,
JaneA
The link still shows 404 for me.
I've checked my spam box and emails and that my email address is correct but did not receive any notification about this.
I only discovered when I asked someone to go to a link I had published if they needed help and they told me it didn't work.
Personally it is a great inconvenience and yet another reason not to stay with or recommend Dropbox. Any links I've supplied to small programs to help people out now longer work. Thank you Dropbox. Luckily I've just bought a QNAP NAS box which allows me to do this.
But WHY Dropbox - OK it stops people using your service which I appreciate someone has to pay for the bandwidth. So may be make it chargable but don't just withdraw it without notification. I assume also if you change a file now to a newer version the link will change which it didn't previously. Sorry but it seems a wrong move to me unless you are trying to get rid of customers.
Mark
Super User II
Super User IIThey HAVE told lots of people though - in fact everybody via email.
And this is only affecting (at present) people who do not pay for the services they use. So, not using it is possibly what they want? After all it reduces their cost base.
And this is only affecting (at present) people who do not pay for the services they use. So, not using it is possibly what they want? After all it reduces their cost base.
I'm pretty good a reading email notifications and I have a personal dropbox account and also a works dropbox account. I've not received notifications from either (I've double checked). I also checked my Spambox for emails from Dropbox and nothing in the last month. My email address is also correct. A present it is only affecting the free service but is it also going to affecting the paid service shortly. They did that with HTML rendering.
Not using is a way of reducing thier costs. But why spend all that money advertising and developing a user base then push them all away. Surely it would be better to just charge for the service, rather than just annoy potential paying customers.
It comes back to the main point. There are many contexts in which modifying links already provided (e.g. on old forum posts, printed flyers, old emails people are keeping archived) is NOT POSSIBLE. Dropbox have NOT addressed this.
Who would have though, the usual people belittling users concerns and complaints.
Who cares if they brought in a different sharing feature in 2012. There was no reason they can't run them side by side or at LEAST keep the old links active and prevent making new ones.
Far out. We're only interested in the replies of Dropboxers who can actually listen to our concerns and make appropriate changes. We don't care if you think the change is a good one. Or if appropriate notification is adequate justification to removing an important feature. It's a change harming us.
Mark "And this is only affecting (at present) people who do not pay for the services they use. So, not using it is possibly what they want? After all it reduces their cost base."
Yes, but this point is moot, it will affect us business/Pro/Plus users - just as it has the free users, and it will give us the exact same grief. And Dropbox still won't care.
Hey, if they made it so people had to upgrade to Plus to keep public folder links active I wouldn't have a problem with it. That's not what they've done though. They've deprecated an extremely useful feature.
I hold on to a tiny amount of hope, miniscule hope, that Dropbox will see the absurdities associated with this change and decide to leave it in place for the customers that pay to use their service. My subscription expires a month after the change is scheduled for Plus/Business users. If it goes, then so do I, along with my business. I hope many others do the same. A consumer signal is needed.
The image above will go dead when the public folder is discontinued. When the image above disappears, so will paying users. Please reconsider Dropbox.
