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Forum Discussion
Wintermute
3 years agoExplorer | Level 4
New macOS app – bumpy ride. Script/access issues, indexing…
I have to say that the “new” Dropbox (167.4.419 as of now) app for macOS has been a bumpy ride, and that’s putting it mildly. I have been a happy paying customer for more than five years, but for the...
Wintermute
3 years agoExplorer | Level 4
No. There were a few “conflicting copies” files with an outlined grey cloud icon after the initial migration to ~/Libary/. I removed these files, but even after reboots, the desktop app stays on “Syncing”.
Jay
Dropbox Community Moderator
3 years agoFollowing a migration to the new Dropbox for macOS, your files need to be re-synced. Depending on the amount of files you have in your Dropbox, this may take some time to complete.
You can try checking out the troubleshooting steps outlined in this article.
Note that we do not recommend re-installing the application if the migration is still in progress.
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