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sewkat's avatar
sewkat
Explorer | Level 3
1 year ago

"No internet connection" error on my PC Dropbox - won't finish installing

Since the middle of August I've been having problems with my dropbox on my 3 devices not syncing. Now I've lost dropbox from my pc laptop. I've uninstalled, rebooted computer, reinstalled. It won't f...
desktop
Install
windows
sewkat's avatar
sewkat
Explorer | Level 3
1 year ago

what is the DNS cache? How do I flush it?

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Hey sewkat, these are the steps I found online:

 

  1. Click the Start button. 
  2. Click All Programs > Accessories.
  3. Select Command Prompt.
  4. In the command prompt window, type ipconfig /flushdns.
  5. Press Enter.
  6. You should see a message confirming that the DNS Resolver Cache was successfully flushed
  • sewkat's avatar
    sewkat
    Explorer | Level 3
    1 year ago

    I'm running Windows 10.

    I can click the start button, but I don't have any of the other commands.

    No All Program>Accessories.

     

  • sewkat's avatar
    sewkat
    Explorer | Level 3
    1 year ago

    Okay found it. flushed. Now what?

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 year ago

    Thanks, sewkat for trying.

     

    Can you try a couple more things, to see if they make any difference?

     

    1. If possible, please try connecting to a different network
    2. Please create a new user profile on your computer, to see if the issue persists there as well

     

    Thanks.

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