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Forum Discussion

KobusMe's avatar
KobusMe
Explorer | Level 3
3 years ago
Solved

No internet connection

Dropbox states that I have no internetconnection ..... BUT I have.   HELP (im not a computerwizzard)   10 times reinstall Virusscanner disabelled Windows HPdesktop  
desktop
Error Messages
nicowijaya88's avatar
nicowijaya88
Explorer | Level 4
3 years ago

well now i got the problem

 

i already tried re-install but nothing happen. i use windows server, when i tried to install in windows 7 it works. is it currently dropbox has an issue with windows server?

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey nicowijaya88, sorry to hear about this.

 

I just wanted to mention that hosting the Dropbox desktop app on a server, such as a Windows Server OS, isn’t supported by Dropbox. You can, however, host the Dropbox desktop app on a computer that’s also running a server.

 

I know it's not much, but I hope this clears things up. 

  • nicowijaya88's avatar
    nicowijaya88
    Explorer | Level 4
    3 years ago

    thankyou for the information

    do you know since when @walter?

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi nicowijaya88, the Dropbox desktop application has never been supported on Windows Servers OSes. 

     

    This doesn't mean that it doesn't work on those OSes, however, if there are any issues with the app or files syncing, then it isn't something we could assist with.

  • nicowijaya88's avatar
    nicowijaya88
    Explorer | Level 4
    3 years ago

    hi Jay

    but i already use dropbox application on windows server 2008 for a long time (maybe 7-8 years)

    and i guess the error start on march, --> the folder and file didnt sync to web or other device

  • JAZMINZITA's avatar
    JAZMINZITA
    New member | Level 2
    3 years ago

    Eso fue lo que paso, tenia muchos años usando Dropbox y apenas hace unos días dejo de funcionar.

    ¿Qué puedo hacer? 

    Agradezco de antemano su ayuda

     

  • JAZMINZITA's avatar
    JAZMINZITA
    New member | Level 2
    3 years ago

    Uso Windows 7 en mi computadora

  • nicowijaya88's avatar
    nicowijaya88
    Explorer | Level 4
    3 years ago

    helo JAZMINZITA 
    from what i've read
    try to check your antivirus, your windows firewall and also try to reinstall

  • JAZMINZITA's avatar
    JAZMINZITA
    New member | Level 2
    3 years ago

    El Dropbox no he podido reinstalarlo porque me marca que no tengo internet, pero si puedo abrir una sesion desde el buscador.

    Mande un mensaje por Facebook para saber si me dan una solución 😞

  • nicowijaya88's avatar
    nicowijaya88
    Explorer | Level 4
    3 years ago

    JAZMINZITA you can use ccleaner or open control panel to uninstall the program

     

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