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Forum Discussion
jaroslawistok
3 years agoHelpful | Level 6
Not possible to choose specific folder from external Hard drive, in order to sync.
I try to choose for backup 2 subfolder from extern folder but always are 2 folders checked to begin with. I try and try with same result.
- 3 years ago
No worries jaroslawistok - we're glad to hear it's sorted now.
See you around the Community and take care!
jaroslawistok
3 years agoHelpful | Level 6
on app prefs
i decheck and from checked 2 subfolders.
trying to see again its again checked 2 main folders 😞
I moved this unwanted to check folder alswhere and it worked.
But my byckup doesn't start anyway.
I see see only one empty folder
Jay
Dropbox Community Moderator
3 years agoHi jaroslawistok, could you attach a screenshot showing what you're describing, and also what you see on the backup page?
- jaroslawistok3 years agoHelpful | Level 6
[Removed as per Community Guidelines]
- Jay3 years ago
Dropbox Community Moderator
For you own security and privacy, could you attach the images directly on the forum, not via a shared link, and hide any sensitive information as well.
- jaroslawistok3 years agoHelpful | Level 6
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