Forum Discussion

Cerebro's avatar
Cerebro
Helpful | Level 6
5 years ago

Notification Badge in Menubar Icon - How Do I Make It Go Away?

Hi.  I'm running Dropbox v121.4.4267 on Mac OS High Sierra.  I don't if something happened with an automatic update.  Now, I'm getting something I haven't seen before.  I, suddenly, have a red badge ...
desktop
Setting up the apps
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
Hey Cerebro, wishing you a great Tuesday! 

Have you tried to click on the icon to open the Dropbox window, then go to the Notifications tab? 

Do you see any unread notifications there? 

Keep me posted. 
  • epski's avatar
    epski
    New member | Level 2
    5 years ago

    I'm having the same issue. There are no notifications anywhere. I've even turned off the badge preference in Dropbox Preferences, though it's unclear they are related. Still nothing. It's annoying seeing a new item notification and have it signify nothing. I may have to remove Dropbox from my computer if there is no resolution.

    • epski's avatar
      epski
      New member | Level 2
      5 years ago

      Figured it out. I switched accounts to my business Dropbox and there was a notification of a new spam message from... Dropbox. Awesome. At least I got rid of it.

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