Your workflow is unique 👨💻 - tell us how you use Dropbox here.
Forum Discussion
equado
1 month agoExplorer | Level 3
Old Dropbox folders displayed in Windows File Explorer. How to remove them?
I have several DropBox folders on my desktop computer - Dropbox, Dropbox (Old), Dropbox (Old (1)), Dropbox (Old (2)). I don't know how this happened. I tried deleting some but lost my desktop icons a...
Megan
Dropbox Community Moderator
1 month agoHey equado, let's jump right into this!
Usually these folders are created when you unlink/link to a different account on your computer, or if you re-install and choose a different location for your Dropbox folder.
Here’s an article that discusses this in more detail.
You can always check your app's preferences, and more specifically under your Sync tab to see where your Dropbox folder is currently syncing. On top of that if you locate your little Dropbox icon in your taskbar, next to your WiFi and click on it, then click on the little Dropbox folder on top of the activity tab that should redirect you to your folder.
Once you identify which is the one that's currently syncing to your account online, you should then be able to delete the other folders.
Keep me posted!
- equado1 month agoExplorer | Level 3
Cliccking on the little dropbox folder on top of the activity tab takes me to an old copy of a folder which does not contain my more recent changes. My C:\Users\paulc\Dropbox (Old (1)) file contains the most recent files! But this showsas an ordinary file folder icon, not he blue box icon.
- Megan1 month ago
Dropbox Community Moderator
Hey equado!
Can you send me a few screenshots of what you see on your end in regards to these Dropbox folders in order for me to have a visual too?
Also, please send me a screenshot directly from the app's preferences, showing me what's the path under your Sync tab.
- equado1 month agoExplorer | Level 3
Hope these help...
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!