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equado's avatar
equado
Explorer | Level 3
1 month ago

Old Dropbox folders displayed in Windows File Explorer. How to remove them?

I have several DropBox folders on my desktop computer - Dropbox, Dropbox (Old), Dropbox (Old (1)), Dropbox (Old (2)). I don't know how this happened. I tried deleting some but lost my desktop icons a...
desktop
Dropbox Basic
windows
equado's avatar
equado
Explorer | Level 3
1 month ago

Cliccking on the little dropbox folder on top of the activity tab takes me to an old copy of a folder which does not contain my more recent changes. My C:\Users\paulc\Dropbox (Old (1)) file contains the most recent files! But this showsas an ordinary file folder icon, not he blue box icon.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 month ago

Hey equado!

Can you send me a few screenshots of what you see on your end in regards to these Dropbox folders in order for me to have a visual too? 

Also, please send me a screenshot directly from the app's preferences, showing me what's the path under your Sync tab. 

  • equado's avatar
    equado
    Explorer | Level 3
    1 month ago

    Hope these help...

     

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      1 month ago

      Thanks for the screenshots, equado.

      From what they show, it seems like the Dropbox folder that's syncing to your Dropbox account is the one in "Users\(username)\Dropbox".

      Can you go to that folder to add a test file in it and see if it does sync to your account on dropbox.com?

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