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equado's avatar
equado
Explorer | Level 3
1 month ago

Old Dropbox folders displayed in Windows File Explorer. How to remove them?

I have several DropBox folders on my desktop computer - Dropbox, Dropbox (Old), Dropbox (Old (1)), Dropbox (Old (2)). I don't know how this happened. I tried deleting some but lost my desktop icons a...
desktop
Dropbox Basic
windows
equado's avatar
equado
Explorer | Level 3
1 month ago

I added a Word document todayon my desktop. It synced to Users\paulc\Dropbox(Old(1)). But the icon for this is an ordinary file folder. But there's no sign of it in the folder with the blue Dropbox icon.

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 month ago

Thanks for the update on this equado - much appreciated.

In this case, I'd suggest logging out from your account through the app's preferences, delete all of your old Dropbox folders and then log back into your account and let the Dropbox desktop app create and sync your Dropbox folder anew.

Just make sure to give it time to re-index and sync your files normally.

Let me know if that helps! 

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