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Forum Discussion

TomF's avatar
TomF
Explorer | Level 4
2 years ago
Solved

Popup window: “Dropbox.app” would like to access data from other apps.

I have gotten a popup window several times recently on my MacBook Pro that says: “Dropbox.app” would like to access data from other apps. Why am I getting this popup and should I say yes?
desktop
Dropbox Plus
Error Messages
Mac
  • radical_exponent's avatar
    radical_exponent
    2 years ago

    Hi again,

     

    We've applied another fix here (many thanks to @WileECoyote!), which went out in v199 stable (and also v200 beta).

     

    Again, if you update and you're still seeing this issue - please reply here!

     

    Thanks!

joritian's avatar
joritian
Explorer | Level 4
2 years ago

Getting the same thing, but only started after I just upgraded to Sonoma (nothing to do with Install process or settings during install). Full Disk access was off, turned that on and said "Allow" to dialog, but don't know what I just authorized (is "access to other apps data" = allow full disk access?)

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey joritian - could you let us know the version and status of the Dropbox desktop app as shown in your menu bar? 

     

    Also, can you have a look at the app's preferences under the sync tab and clarify the location of your Dropbox folder? 

     

    If you could send us a screenshot of the pop-up as well, I'd appreciate it. 

    • joritian's avatar
      joritian
      Explorer | Level 4
      2 years ago

      Current version is:  v191.4.4995

      The status is fine (checkbox, sync up to date), although have some sync errors on a few files.

      In the app preferences dropbox folder location is the main user folder.

      The screenshot of the pop-up is exactly the same as the one(s) already posted in this thread.

       

      This issue for me now seems to be corrected after giving full disk access in security as well as responding to "Allow" on the dialog.  As I mentioned in original post, wondering what "access to other apps data" presented on the dialog is the same as asking for full disk access or does this allow some additional / different access then that.  In other words is the dialog message just poorly worded or really reflects a different behavior.  Again I am no longer getting dialog as of yet, will edit, re-post if it comes back.  - Thank you

      • Walter's avatar
        Walter
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        Glad to hear it's sorted now joritian 

         

        Let us know if anything else comes up!

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