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Forum Discussion

TomF's avatar
TomF
Explorer | Level 4
2 years ago
Solved

Popup window: “Dropbox.app” would like to access data from other apps.

I have gotten a popup window several times recently on my MacBook Pro that says: “Dropbox.app” would like to access data from other apps. Why am I getting this popup and should I say yes?
desktop
Dropbox Plus
Error Messages
Mac
  • radical_exponent's avatar
    radical_exponent
    2 years ago

    Hi again,

     

    We've applied another fix here (many thanks to @WileECoyote!), which went out in v199 stable (and also v200 beta).

     

    Again, if you update and you're still seeing this issue - please reply here!

     

    Thanks!

cm4427's avatar
cm4427
New member | Level 2
2 years ago

Same exact issue here.  Every day or two I get this message.  I don't allow, it comes back.  I do allow, it comes back.  Dropbox created this prompt, so surely someone can explain why it appears, and the consequences of both choices.  Or not?  What's the status of these inquiries?  Thanks

SuperUser2's avatar
SuperUser2
Helpful | Level 5
2 years ago
As no community members have been able to provide a solution (I am still clicking ‘Don’t Allow’ on the regular) I’m looking into Other Support Options listed on this Community page. If Dropbox customer service can address the issue I’ll report back.
  • BenDBX's avatar
    BenDBX
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hi Everybody,

     

    Thanks for reporting this. Our Engineering team has been notified and currently investigating. We'll provide an update here when we have more information to share.

     

    Thanks,

    Ben

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