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Davidi1's avatar
Davidi1
Explorer | Level 4
4 months ago

Re: Dropbox freezes on Windows 11 since early September 2025

Hi Megan,

I'm writing to confirm that the new version seems to have resolved the freezing issue.

After installing it, the app has been working without any problems on my main computer. Meanwhile, the freezing issue reappeared on my second computer, where I haven't installed the update. This suggests that the new version is the reason for the improvement.

Thanks,

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  • Theresa's avatar
    Theresa
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hi Davidi1​  and welcome to the Dropbox Community! I’m so glad to hear the freezing issue is now resolved and thank you for coming back to share your update. Your follow up is really valuable and can make a big difference for others who may run into the same thing ✨.

    I’m Theresa 👩‍💻, one of the Community Managers here. Now that Dropbox is running smoothly again on your Windows 11 computer, I’d love to know... do you have a favourite feature that helps you stay productive or organised?

    Looking forward to hearing more,

    T 😺 (Dropbox Community Manager)

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