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Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 months ago

Re: Dropbox Paper on Android is out of date, and can't be installed on current Android versions.

Hi from me too, bengal_puppy. Our team is currently reviewing compatibility across newer Android versions. 

In the meantime, we recommend continuing to access Dropbox Paper via the web.

2 Replies

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  • bengal_puppy's avatar
    bengal_puppy
    Explorer | Level 4
    4 months ago

    > we recommend continuing to access Dropbox Paper via the web.

    Just so you remember we cannot access dropbox via web from Android Phones due to dropbox app integration (please check details in above description and comments)

  • Dell_Dropbox's avatar
    Dell_Dropbox
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hey bengal_puppy​, just jumping in for a second. The Dropbox app immediately launching when you load a paper link on web will depend on how you're launching the link.

    I have an Android phone as well and just tested this out. 

    When clicking a Dropbox Paper link directly from Gmail, it will force the Dropbox App to open. 

    But when copying and pasting the Dropbox Paper link directly into a browser address bar (Chrome, Firefox, Samsung Internet) you'll be able to edit it right there in the browser. 

    Try it that way and see if you have success. 

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