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abance's avatar
abance
Helpful | Level 6
4 months ago

Re: I'm trying to link my desktop app, but I get an error there are too many devices connected.

I have tried to install and uninstall the app.

it is a work account but it’s weird cause I already unlinked everything so it should be able to log in already

1 Reply

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 months ago

    Hi from me as well, abance​! Since it looks like you’re part of a Dropbox team indeed (according to your screenshot), I’d also suggest checking this with your admin, in case they’ve enabled device approvals. 

    Other than that, there shouldn’t be a limit to how many devices you’ve linked to a paid Dropbox account (the 3-device limit only applies for free Basic Dropbox accounts). 

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