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abance's avatar
abance
Helpful | Level 6
3 months ago
Solved

I'm trying to link my desktop app, but I get an error there are too many devices connected.

I got a new laptop and I'm trying to link this device to my work email dropbox but it won't link even after unlinking them on my account. it keeps saying that device limit has been reached but I've l...
desktop
Error Messages
windows
  • abance's avatar
    abance
    3 months ago

    Hi Walter, apparently it was actually limited by the admin it is now all good I'm able to logged in Thank you for all the help

abance's avatar
abance
Helpful | Level 6
3 months ago

I have tried to install and uninstall the app.

it is a work account but it’s weird cause I already unlinked everything so it should be able to log in already

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 months ago

Hi from me as well, abance​! Since it looks like you’re part of a Dropbox team indeed (according to your screenshot), I’d also suggest checking this with your admin, in case they’ve enabled device approvals. 

Other than that, there shouldn’t be a limit to how many devices you’ve linked to a paid Dropbox account (the 3-device limit only applies for free Basic Dropbox accounts). 

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