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Forum Discussion
Nousmedis
4 years agoHelpful | Level 6
Recent Dropbox - Mac 12.3 Monterey support
The official support page relating to Mac OS Monterey 12.3 Dropbox compatibility is 2 months old now, and Apple just released (April 2022) first beta version of 12.4 and patched 12.3 with 12.3.1, but...
- 3 years agoHi everyone,We wanted to provide an update on availability of full support for macOS 12.5 and higher to more customers. We’re continuing to expand our rollout through May 2023, and anyone interested in receiving this updated experience earlier can join our beta now.If you haven’t already received the update, you can expect it between now and the end of May 2023. We’re also working directly with a small subset of customers with complex configurations to ensure their migration is as seamless as possible.Here’s how you can join our beta:
- Basic, Plus, Professional, and Family plan customers: Turn on early releases and keep an eye out for a notification to opt-in
- Standard, Advanced, Enterprise, and Education customers: Contact your Account Team or Customer Support for more information
The updated experience is more integrated with macOS and comes with some changes that are consistent with macOS requirements. For more information, please visit our Help Center.Thank you.
CRD-CD415
4 years agoHelpful | Level 7
I would to see dropbox issue an approximate timeline. Are we days, weeks, or months away from a fix?
zaak
4 years agoCollaborator | Level 9
I just updated my Mac, and according to the About screen I'm on MacOS Monterey 12.4.
There's a "Trouble opening files?" popup inside the Dropbox window that points to:
https://help.dropbox.com/installs-integrations/desktop/macos-12-monterey-support
That article is so old it references to 12.2 and 12.3 and doesn't even mention 12.4.
I've used Dropbox for many years. I've noticed that in the last year or two there are many bugs and little showstoppers showing up in the core offering. The Select Sync is amazing, but has so many problems beyond the ones in the article above. Like randomly syncing files and changing the Modified date. The biggest concern is that DropBox seems to be coming out with a new product every other month... but the core offering is slipping.
- CRD-CD4154 years agoHelpful | Level 7
I wonder if at this point dropbox just didn't say f-it and are just waiting for OS13 to be released...which of course will likely bring along a whole new next of headaches.
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