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Recent Dropbox - Mac 12.3 Monterey support
The official support page relating to Mac OS Monterey 12.3 Dropbox compatibility is 2 months old now, and Apple just released (April 2022) first beta version of 12.4 and patched 12.3 with 12.3.1, but...
- Hi everyone,We wanted to provide an update on availability of full support for macOS 12.5 and higher to more customers. We’re continuing to expand our rollout through May 2023, and anyone interested in receiving this updated experience earlier can join our beta now.If you haven’t already received the update, you can expect it between now and the end of May 2023. We’re also working directly with a small subset of customers with complex configurations to ensure their migration is as seamless as possible.Here’s how you can join our beta:
- Basic, Plus, Professional, and Family plan customers: Turn on early releases and keep an eye out for a notification to opt-in
- Standard, Advanced, Enterprise, and Education customers: Contact your Account Team or Customer Support for more information
The updated experience is more integrated with macOS and comes with some changes that are consistent with macOS requirements. For more information, please visit our Help Center.Thank you.
I certainly don't feel inclined to defend the way Dropbox is handling the 12.3 issue, especially communication, but it is certainly not true to say they are ignoring it and doing nothing.
The changes Apple made 12.3 to third party extensions meant that cloud only files stopped working and new method involving the Dropbox folder being in ~/Library/CloudStorage was introduced in betas some time ago.
Many of us are testing the new CloudStorage version and for my use it is working on both my Macs. On line only files are working.
What I don't understand is that for some people the new CloudStorage location just happens, sometimes to their surprise. For others it doesn't, even with the same beta version. It seems you can force the change by uninstalling and reinstalling, which is what I did a month or so ago. Dropbox have said nothing (AFAIK) about this.
One place where there is discusion about the 12.3 betas is Dropbox for macOS12. You can also search for "CloudStorage"
a big issue with this new mech testing is that there is no details/communication from dropbox. just some random people that seem to get the new CloudStorage working. i have tested on several machines - some brand new and no mater what i do i am not getting the new CloudStorage location at all. betas, early access, m1 or intel, business account / personal - always the old behavior and location. 12.3 will be 90 days old very soon. i am prepping communication to clients on how to best deal with the soon to be broken features and hope for no big backlash...
