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Forum Discussion

Diego5's avatar
Diego5
Collaborator | Level 8
7 years ago

Remove X from your Dropbox account?

Hello, recently I have been receiving warnings that say "Remove X from your Dropbox account and all devices? If you move this folder to X it won’t be available in Dropbox or on any devices." X ...
desktop
sync
Diego5's avatar
Diego5
Collaborator | Level 8
7 years ago

I don’t think I get it. I have always moved files from folders to folder and never had this warning. Even now, I move many files at once, and the message only appears for two or three files.

If I am moving a file, I understand it can be seen as a deletion, but the error message is misleading, then. It seems that I am deleting the file at all and will never have access to it.

And, finally, I’m not moving outside of dropbox at all, I’m just chaning folders, and both are inside Dropbox. So having to click "move out of dropbox" is, again, very misleading - because this isn’t what is happening.

Well, if I click "don’t ask me this again" am I safe that I won’t lose any files when I move them as I always did?

BEST

Здравко's avatar
Здравко
Legendary | Level 20
7 years ago

Hi Diego5,

May be one clarification can help. Are You using 'Selective Sync...' and if so, are the movement directed inside such a place?

Hope this gives some 'hooks'! :wink:

  • Diego5's avatar
    Diego5
    Collaborator | Level 8
    7 years ago

    Hello, Zdravko.

    No, I’m not using selective sync.

    BEST

    • Daphne's avatar
      Daphne
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      7 years ago
      Hey Diego5,
       
      I’d suggest that you can go ahead with clicking “don’t ask me again”. Since moving files in this way is an action taken by your computer itself, you shouldn't see files being deleted from your local computer by this action.
       
      The message is just supposed to clarify for the user that moving files outside of the Dropbox folder will result in it being removed from their Dropbox account. I understand the confusion caused by this message and I’ve passed this along to our dev team for review in future improvements.
       
      Hope this helps to clarify the matter a little - Cheers!
      • TikiJanie's avatar
        TikiJanie
        Explorer | Level 4
        6 years ago

        I too am getting the same message, however when I select Dont ask me again it has not worked.  I consistently and radomly receive the message in all three of my company files.

         

        It is very frustrating as I fear I may hit the wrong button and lose data.

         

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