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Request regarding MacOS X 10.10 (Yosemite) & 10.11 (El Capitan)
I just received a notice that dropbox will cease support for OS 10.10 and 10.11.
The notice, giving it the most leeway i can, indicated that i should consider upgrading my OS or use a web brows...
Hi justmeinNJ & Chern - thanks for dropping by our Community to share your feedback on this.
As you probably know, as of October 17th 2022, the Dropbox desktop app will no longer work on any Mac device running OS X 10.11 or older.
If you do not wish to or cannot update your operating system, all your files will still be available through other compatible computers with supported operating systems, through supported mobile devices, and on the Dropbox website. However, on October 17th, 2022, devices running Mac OS X 10.11 or older will no longer be able to log in and access content through the Dropbox desktop app.
Kindly note that we regularly release new versions of the Dropbox desktop app with additional features, better performance, and security enhancements and these are not always compatible with older systems.
Apple stopped providing security updates to OS X 10.10 and OS X 10.11 in 2017 and 2018 respectively.
We are ending our support of the Dropbox desktop app for these operating systems to keep our product offerings in-line.
Let me know if you have anything else to add or ask.
Walter
Dropbox Community Moderator
Dropbox Community ModeratorHi justmeinNJ & Chern - thanks for dropping by our Community to share your feedback on this.
As you probably know, as of October 17th 2022, the Dropbox desktop app will no longer work on any Mac device running OS X 10.11 or older.
If you do not wish to or cannot update your operating system, all your files will still be available through other compatible computers with supported operating systems, through supported mobile devices, and on the Dropbox website. However, on October 17th, 2022, devices running Mac OS X 10.11 or older will no longer be able to log in and access content through the Dropbox desktop app.
Kindly note that we regularly release new versions of the Dropbox desktop app with additional features, better performance, and security enhancements and these are not always compatible with older systems.
Apple stopped providing security updates to OS X 10.10 and OS X 10.11 in 2017 and 2018 respectively.
We are ending our support of the Dropbox desktop app for these operating systems to keep our product offerings in-line.
Let me know if you have anything else to add or ask.
Walter: I'm another one that will have to find some other service and stop paying you. Can I claim a credit for the unused part year?
I'm very unhappy about the very short notice and will go out of my way to let people know this is how you treat paying customers.
Not even giving a consistent end date is very poor too, is the organisation in crisis there?
I want to continue with Adobe apps I purchased, I do not want monthly fees but Adobe required new CC cloud subs for new OS, my CS6 will not run - I have tested this. I do not want a new machine for my main work platform, it is very stable, current uptime 120 days. I like to run low level logging software and the old style Apple logging rather than unified logging. I have exactly what I want except I must suddenly find a new file sharing system, and this will involve others who also pay leaving so here goes a chain of loyal paying customers who will probably all turn into advocates against DropBox.
So I must choose CS6 or DropBox? Bye bye Dropbox!!!
- I'm one of those that has several aged macs for different reasons. My oldest Mac hasn't synced with Dropbox anymore for a while now, but I don't do major work on it anymore. I use it with some old applications that aren't available anymore. But my next oldest Mac is my main hub for the same reasons many of you say. That being disconnected from Dropbox will seriously affect my work. I think rather than us complaining to each other, we need to connect with someone at the top who can listen. Customer support on Twitter just gives a canned answer. Does anyone have any friends in the media? Or a business account on LinkedIn?
I've gone into "no hope with them" mode. Looking at my migration options, starting with 1Password. If that goes to iCloud OK then so does everything else, even though I have suspected data losses in the past with Notes and some other stuff. I'll just keep on top of good local versioned backups too!
Looking through some of their support site and other commentary about DB I think they've had their day and got to the hard point of trying to expand from a place you would not start from. It's tough and they'll give us all a hard time on the way I suspect.
A shame as I like the incremental efficient file synch stuff, though there was lots of data replication and high CPU usage etc at times that has annoyed me for years...
- They could have just kept existing 10.11 users on a version of "Dropbox lite" for what it's worth, and increase the price of newer versions and earn more.
- Colin W.1, same here. Publisher working third book using cs5 and 6 from decade ago. Elcapitan 10.11
I don't know if you chased up the thread, I've moved to pCloud with a lifetime subscription. Basically Downloaded, installed, pointed the main computer to sync whatever thats in the Dropbox folder, and installed pCloud on the rest of the computers to sync over LAN, Re path links to pcloud folder. Works out cheaper too as it is a one-time payment.
Shame on dbox_, they had to do this so suddenly, I had to migrate my cloud data 3 days before a flight.
