Forum Discussion

PaGann's avatar
PaGann
Helpful | Level 5
4 years ago
Solved

Screenshots no longer going to Pictures/Screenshots (WIN 11)

Using WIN 10 and 11 my screenshots always worked well, going to the folder Pictures/Screenshots after a brief dimming of the screen, which I interpreted as the taking of the screenshot.  One day Drop...
desktop
Dropbox Basic
  • PaGann's avatar
    PaGann
    4 years ago

    Thank you for your help, Hannah.  Screenshots seem to be going to my Pictures/Screenshots folder again.  Unfortunately I'm not sure what I did to fix the problem.  Again, thank you for your help.

PaGann's avatar
PaGann
Helpful | Level 5
4 years ago

Thanks for your reply, Megan.  Here's what my Dropbox Backup tab looks like.

 

There is no folder named Pictures under my Dropbox folder or any of the folders under it.

 

Thanks for any help you can give me.

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hey PaGann, thanks for the screenshot and sorry to jump in here.

 

If the option to add your screenshots to Dropbox was never enabled, I don't think you'll find them in there, but let's see what we can find out.

 

Can you check your Dropbox folder to see if there's a "Screenshots" folder in it?

 

Or how about a "PC" folder that might contain your Pictures folder?

  • PaGann's avatar
    PaGann
    Helpful | Level 5
    4 years ago

    Thank you for your help, Hannah.  Screenshots seem to be going to my Pictures/Screenshots folder again.  Unfortunately I'm not sure what I did to fix the problem.  Again, thank you for your help.

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