Forum Discussion

CHbks's avatar
CHbks
Explorer | Level 4
10 months ago

Searching for files that are available offline in my File Explorer doesn't return any results.

I recently bought a new computer with Windows 11 pre-installed. As I have done many times before, I installed Dropbox and synced all my documents to be available offline on the new computer, which is...
desktop
windows
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
10 months ago

Welcome aboard our Community, CHbks! 

To have a visual of the issue, can you please search for a file in your Dropbox folder again and send me a full screenshot of the results? After that, I’d like you to send me one more screenshot of the file, as it appears within your Dropbox folder. 

Out of curiosity, is this something you experience only when searching for files, or when searching for folders, as well? 

Keep me posted for any updates.

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