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bwhight's avatar
bwhight
Helpful | Level 5
9 years ago
Solved

Smart Sync - Windows Explorer Search Not Working

I am testing Smart Sync for our team.  All fine but when files are 'Online Only', Windows Explorer search can't fined them.  I have tried a few PCs in our team and all have the same problem, so I don...
desktop
Setting up the apps
  • Lucio's avatar
    Lucio
    7 years ago

    The Windows search functionality, that allows finding files set to online-only through the Smart Sync feature, is now available on computers with versions of Windows 8 and above, starting with the beta version 60.3 of the Dropbox desktop application that you can find here.

    When this is available in the stable version 60.4 next week, your computer should automatically update and receive the fix.

    Thanks to all that reported this and we appreciate your patience on this matter.

    Happy syncing!

Lucio's avatar
Lucio
Icon for Dropbox Staff rankDropbox Staff
7 years ago

As mentioned before, we have received positive feedback from users stating that search is working for online-only folders, but we're also aware of the reports here about it still not functioning on file search.

We'll make changes that we believe will address this within the next few weeks, so please make sure you update your Dropbox desktop application and keep trying.

If this issue is still persisting for you around the end of January, please let us know more details about it here since, by then, we believe this would have been fixed.

Thanks for using Dropbox, and for your reports that are leading to product improvements.

 

localonly's avatar
localonly
Explorer | Level 4
7 years ago

When smart-sync'ed we can search and find folders in Windows 10, but filenames are not being returned.

We are getting no results for (confirmed that they exist) filenames.

Making files Local allows them to show up in search results.

Is this the expected behaviour for smart-sync - only able to search for folder names, and not file names?

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