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bryn1's avatar
bryn1
New member | Level 2
2 years ago
Solved

"Some files can't be moved" error when moving Dropbox folder to a new drive

I have an internal 3TB HDD with my Dropbox folder on it (just Dropbox). I have had warnings and seen behavior that indicate it may be shortly about to fail. I have bought and installed a replacement ...
desktop
Error Messages
Folders
Setting up the apps
  • Hannah's avatar
    Hannah
    2 years ago

    Hi there, bryn1, and welcome to our Community.

     

    Are all the files in your current Dropbox folder fully synced/set to 'available offline'?

     

    I'd suggest right-clicking on the Dropbox folder itself and choosing 'make available offline', to make sure everything is synced and then try to move the folder again, to see if that helps.

     

    Let me know how it goes.

itahoki's avatar
itahoki
Helpful | Level 6
2 years ago
To move your Dropbox folder to the new SSD, pause Dropbox syncing and manually copy the folder from your old HDD to the new SSD, ensuring all files are included. Disconnect the old HDD, assign the new SSD the same drive letter as the old HDD, and then resume Dropbox syncing. This method should avoid errors and allow Dropbox to re-index the new location seamlessly.

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